Privacy policy.
Draft. This page is being reviewed by a lawyer and isn’t in force yet. Nothing here is a promise until the mark comes off. Questions in the meantime: hello@hitthreshold.com.
Glint is a little paper buddy that lives on your Mac. To help, it has to look at your screen and listen to you — so this page says exactly when it does, where that data goes, and how to make it go away. It’s written to be read.
1Who we are
Glint and this website are made by Threshold. Founder: legal entity name, registered address and country. For anything about your data, write to hello@hitthreshold.com. Lawyer: add a data-protection contact or an EU/UK representative if one is required.
2The short version
- Glint looks at your screen and listens only when you ask: while you hold the talk keys, during a walkthrough you started, in hands-free mode you switched on, and when a helper you launched needs to see what it’s doing. Never in the background.
- What it sees and hears is sent to OpenAI to produce the answer. Threshold does not store screenshots or audio.
- Your account, your plan and a content-free record of usage live in our database. Payments go through Stripe; card numbers never reach us.
- Helpers reach other apps only through accounts you connect, and ask before consequential actions.
- You can delete your account, and everything we hold about it, from inside the app.
3What we collect, where it goes, how long it stays
“Your Mac” means it never leaves your computer. “Where it goes” names the company that processes it for us; section 5 says who they are.
| Data | Collected when | Where it goes | Kept for |
|---|---|---|---|
| Screenshots of your screen. Glint’s own windows are left out. | You hold the talk keys; each step of a walkthrough; each turn in hands-free mode; a helper looks at the screen; you select a region (⌃⌥⇧ and drag) | Held in memory on your Mac; sent to OpenAI through our server, or directly during live voice | Not stored by Threshold. OpenAI keeps API data for up to 30 days to monitor for abuse, then deletes it |
| Accessibility excerpt: the labels and positions of what’s on screen, selected text, the front app and document name | The same moments as screenshots | Same | Same |
| Microphone audio | While you hold the talk or dictation keys, or hands-free mode is on | Streamed to OpenAI for live voice or transcription. The classic voice path writes a temporary audio file on your Mac and deletes it after use | Same. On-device voice and dictation, when you switch them on, never leave your Mac |
| Typed questions, helper tasks and chats | When you send them | Saved on your Mac (history); sent to OpenAI to run | On your Mac until you delete them; at OpenAI as above |
| Memory: facts you ask Glint to remember | When you say “remember…” or answer the get-to-know-you questions | A file on your Mac, included in prompts | Until you delete it (Settings → Memory → Forget everything) |
| Connected-app data: mail, calendars, documents and messages in apps you connect | When a helper or routine uses a connected app | Composio relays the request to that app and the result back; results go to OpenAI as part of the task | Not stored by Threshold. Composio holds the sign-in tokens until you disconnect the app |
| Account: email address, sign-in provider id, plan and subscription status | Sign-in and checkout | Supabase (sign-in and database); Stripe (billing) | Until you delete your account |
| Payment details | Checkout | Stripe. We store only Stripe’s customer and subscription ids | Stripe keeps what payment and tax law requires; our ids until account deletion |
| Usage metering: which feature, which model, token counts and cost — never the content | Every metered request | Our database | Founder: 13 months proposed |
| Diagnostics: recent app logs | Only when you choose Copy Diagnostics or attach them to a support message | Your clipboard, or the support ticket you send | With the ticket |
| Website: waitlist email and platform; support messages (email, category, subject, message, app version) | When you submit a form here | Our database | Founder: waitlist until the launch email is sent; support messages for how long? |
Glint runs no analytics or tracking in the app today, and this website sets no tracking cookies. Founder: if crash reports (Sentry) or product analytics are switched on before launch, add a row here and a toggle in the app.
4The permissions Glint asks for
macOS asks you before Glint can use any of these. You can take each one back in System Settings → Privacy & Security at any time, and Glint keeps working with whatever you leave on. The support page shows where every switch lives.
| Permission | What it unlocks |
|---|---|
| Microphone | Hearing you while you hold the talk or dictation keys. |
| Screen Recording | Seeing your screen when you ask, so Glint can answer and point at things. |
| Accessibility | The global shortcuts, reading the labels of what’s on screen, and letting helpers click and type for you. |
| Automation (Apple Events) | Helpers using Notes, Reminders, Calendar, Music and other apps when you ask, after you approve. |
| Calendars | Your next meeting in the notch, with a countdown and a Join button. |
| Contacts | Helpers looking up a person when you ask them to message or email someone. |
| Photos | Helpers finding photos in your library when you ask. |
| Reminders | Helpers reading and adding reminders when you ask. |
| Files and folders (Desktop, Documents, Downloads) | Reading a file you ask about, or tidying Downloads when you ask. |
| Speech recognition (on-device) | Offline voice and dictation on your Mac, when you switch them on. |
5Who processes data for us
We don’t sell your data, run ads, or share it with anyone except these companies, each doing one job under its own terms:
- OpenAI — the models behind talking, seeing, dictation and helpers. Receives the screenshots, audio and text described above through its API. Under OpenAI’s API terms that data isn’t used to train its models and is kept for up to 30 days for abuse monitoring. Lawyer: confirm against OpenAI’s current API data-usage terms at launch, and note zero-data-retention status if granted.
- Composio — connects the apps you choose (Gmail, Slack, Notion and others) and holds their sign-in tokens until you disconnect.
- Stripe — checkout, subscriptions, invoices and refunds.
- Supabase — sign-in codes, your account and our database.
- Vercel — hosts this website. Cloudflare — our domain, and the server the app downloads from.
- Founder: add Resend (support and account email) and Sentry (crash reports) if they’re switched on.
Our servers are in the United States. Lawyer: the transfer mechanism for EU/UK users, and whether a data-processing agreement is in place with each processor.
6Deleting your data
- Your account: Settings → Account → Delete account, then type DELETE. This cancels any subscription, disconnects your apps and deletes your account, plan and usage records. It can’t be undone; a few leftover records clear out within 30 days.
- History, memory and settings live on your Mac. Settings → Memory → Forget everything clears memory; the uninstall guide lists the folder and Keychain item to remove.
- Connected apps: disconnect them in Settings → Connected apps; their tokens are revoked at Composio.
- Copies at OpenAI age out within 30 days. Stripe keeps the payment records the law requires.
- Anything else, including the waitlist or a support message: email hello@hitthreshold.com from the address in question.
7Your rights
Depending on where you live, you may have the right to see the data we hold about you, correct it, delete it, receive a copy, object to or restrict some processing, and complain to a supervisory authority. Write to hello@hitthreshold.com and we’ll answer within the time the law gives us. Lawyer: tailor this section to the laws that apply (GDPR, UK GDPR, CCPA/CPRA and others), state the legal basis for each processing purpose, and confirm Threshold’s role as controller.
8Children
Glint is for adults. You must be 18 or older to create an account. Founder: keep 18+, or allow 13–17 with parental consent? Lawyer: the age rules per jurisdiction. We don’t knowingly collect data from children; if you think we have, email us and we’ll delete it.
9Security
Data travels over encrypted connections. Sign-in tokens live in the macOS Keychain. Our database only lets you read your own rows. The keys for OpenAI, Composio and Stripe stay on our servers and never ship inside the app. No system is perfectly secure; if you find a problem, email hello@hitthreshold.com and we’ll take it seriously.
10Changes to this policy
When this page changes, the date at the top changes with it. If a change matters — new data, a new processor — we’ll tell you in the app or by email before it takes effect.
11Contact
hello@hitthreshold.com · Threshold, postal address